How to Get Lifeline
YOU QUALIFY IF:
You participate in any ONE of these government benefit programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Supplemental Security Income (SSI)
-OR-
- Your income is at or below 135% of the federal poverty guidelines
ONE DISCOUNT PER HOUSEHOLD
A household is a group of people that share income and expenses.
- You are only allowed to get ONE Lifeline discount per household.
- If you live with someone else who receives the Lifelines benefit, but is not a part of your household, complete the Household Worksheet at lifelinesupport.org. You can also ask your Lifeline service provider.
HOW TO SHOW YOU QUALIFY
You may need to show proof that you qualify for Lifeline, such as:
- A copy of your SNAP or program letter
-OR-
- A copy of your pay stub or tax return to prove your income is at or below 135% of the federal poverty guidelines.
APPLY ONLINE
Find the Online application at: lifelinesupport.org
MAIL YOUR APPLICATION
Print an application from lifelinesupport.org. Fill out and mail it with proof of eligibility to:
Lifeline Support Center
PO Box 1000
Horseheads, NY 14845
CONTACT PAC FIBER
Stop by or call our office for more information on Lifeline.
Georgia Relay (TDD/TTY)
Did you know that many Georgians who are deaf, hard of hearing, or have speech disabilities can now enjoy the convenience of communicating with family, friends or business contacts by telephone? They can, thanks to the Georgia Relay. Here’s how the Georgia Relay works: A person who is deaf, hard of hearing, or may have a speech loss types his/her conversation using a text telephone (TDD/TTY). A specially trained Communications Assistant (CA) relays the message by reading the text message to the hearing person at the other end. The CA then relays the hearing person’s spoken words by typing them back to the TDD/TTY user.
Hearing callers who wish to reach people who are deaf, hard of hearing or speech disabled may simply dial 7-1-1 or dial 1-800-255-0135. Text telephone users may also dial 7-1-1 or dial 1-800-255-0056. There is no charge for dialing 7-1-1, and all options available to Georgia Relay users through existing 800 numbers are available to 7-1-1 users. If you are experiencing trouble dialing 7-1-1 to reach the Georgia Relay, please call your local telephone company or Georgia Relay Customer Service.
Relay service is also available over the Internet. People who are deaf, hard of hearing or speech disabled can simply go to www.hamiltonrelay.com to connect to a CA.
All services are available 24 hours a day, seven days a week and enable people to place relay calls between Georgia and other locations anywhere in the United States and internationally to English and Spanish speaking persons. By law, each conversation is handled with the strictest confidentiality. There is no charge to access Georgia Relay. To learn more about Georgia Relay, visit the website at www.GeorgiaRelay.org.
Please note that 7-1-1 is only to be used to reach the GeorgiaRelay. For EMERGENCIES you should continue to use 9-1-1. In an emergency, call 9-1-1 or your local emergency service TTY number directly, without using the relay. The Americans with Disabilities Act (ADA) requires that 9-1-1 centers have TTYs and be prepared to handle emergency calls placed in this manner.
English 
Korean